How I Maintained Website Operations Without a Dedicated Developer for 7 Months
When our only website developer stepped away unexpectedly, I helped keep website operations running for seven months without a dedicated replacement. By negotiating knowledge transfer, reallocating internal support, and building a temporary working structure, I helped maintain continuity during a period of operational risk.
I Built an Automated Triage System to Streamline Design Requests
Who said ticketing systems were only for IT support? Within 3 days, I created a no-code automation within the Microsoft ecosystem to manage design request submissions for my team.